HOA and property management communication software
Send resident notices, staff updates, and urgent alerts by email, text, and phone from one organized dashboard.
Built for resident updates
Keep notices, reminders, and urgent updates out of scattered inboxes
Property managers and HOA boards often need to reach residents quickly: water shutoffs, parking changes, pool closures, maintenance windows, board meeting reminders, and emergency instructions. Those messages should not depend on a personal phone, a copied spreadsheet, or a social post residents may never see.
Unity Messaging helps management teams organize contacts, build property or resident lists, send updates by email, text, and phone, and review delivery afterward.
It is built for resident notices, not promotional messaging. The focus is getting accurate updates to the right people without extra complexity.
Property and HOA use cases
- Maintenance windows, repairs, and service interruptions.
- Board meeting reminders and community notices.
- Amenity closures, parking changes, and access updates.
- Emergency instructions for residents and staff.
- Portfolio-wide or property-specific announcements.
Feature detail
Tools for resident notices that need to land
Lists by property, building, or role
Use contact lists to message all residents, one building, staff, board members, or a specific group affected by a notice.
Email, text, and phone
Send detailed notices by email, quick reminders by text message, and urgent voice notices by phone call.
Schedule planned notices
Scheduled messaging helps teams prepare reminders for inspections, maintenance windows, and board meetings ahead of time.
Delivery reports for accountability
Delivery reports show status by recipient so managers can confirm notices were sent and identify follow-up needs.
Team roles
Allow approved staff or board users to help send notices while keeping account access controlled.
No contract required
Transparent per-contact pricing makes it easier for smaller communities and property teams to start without a long approval cycle.
Example
A water shutoff notice without calling every resident
A property manager selects the affected building list, writes a short notice, sends a text for fast awareness, and follows with an email containing additional details. If the situation changes, the same list is ready for an updated phone notification.
The delivery report gives the team a record of what was sent and which contacts may need follow-up.
Related reading
Resident notification resources
Not sure where to start? Read How to Notify HOA Residents Effectively, then review HOA Communication Software That Works.
You may also want to compare mass notifications and mass text messaging.
FAQ
Property management communication questions
Can we organize contacts by property?
Yes. Build lists by property, building, resident group, staff role, or any structure that matches your portfolio.
Can residents reply to email?
Yes. Email replies route back to your account so staff can respond from the right place.
Is this only for emergencies?
No. Use Unity Messaging for routine notices, scheduled reminders, and urgent resident updates.
Resident communication
Not every notice belongs in a group thread
Property updates need a clear record. A maintenance window, parking change, elevator outage, or board meeting reminder should not depend on a copied spreadsheet or one manager’s phone.
Unity Messaging keeps resident lists, staff lists, and board lists ready for the next send. That helps when the update affects one building today and the whole community tomorrow.
Follow-up
See what was sent
Delivery reports give managers and boards a shared record after a notice goes out. That matters for updates residents may ask about later, and it helps staff know who may need another channel.
For planned notices, schedule ahead. For urgent changes, send immediately by text, email, phone, or a mix of channels.
That gives property teams a calmer way to handle notices across buildings, boards, residents, and staff without losing the record of what happened or asking one person to manage every follow-up manually after each notice. It also helps new staff or board members understand the last communication quickly before the next update goes out to residents and owners in the same community.
Send resident updates faster
Create a free account and test your first list.
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